It’s a world where luxury is personalised, one Filmon Negash knows like the back of his hand.

As the charismatic concierge at Park Hyatt Jeddah – Marina, Club and Spa, he’s more than qualified to give us the big picture about the award-winning hotel, known for its tranquil gardens, mesmerising Red Sea and King Fahd’s Fountain views, and service that redefines excellence.

With the five-star sanctuary perched on a coveted location along Jeddah Corniche, Filmon is also a top resource when it comes to things to do in the port city, giving even the most seasoned traveller a renewed appreciation for the art of hospitality and the hidden natural gems of Jeddah.

Get ready to take notes because his insights will have you wanting to experience it all.

The essential 'must-do' at Park Hyatt Jeddah

Outside, there’s the fountain's dance to gaze at, set against a stunning seascape. Inside, I would say Seba, our bespoke men’s spa, and the serene sanctuary of Evania, exclusively for women.

The most interesting recent guest request

We arranged a yacht for an entire day, along with a scuba diving session – a thrilling experience that brings you closer to Saudi’s spectacular marine life. Fulfilling such requests and discoveries in my wonderful city is what makes my job so worthwhile.

The go-to activity when off duty

I find enjoyment in family gatherings and cherishing each shared moment. And when I have some time alone, a spa day to unwind.

The best of Jeddah's hidden treasures

This wonderful city is full of experiences – from the old town of Al Balad, charming restaurants, and shopping malls, to adventurous sea tours and water activities, including snorkelling and scuba diving. In fact, Jeddah's snorkelling scene is loved for its crystal clear and warm waters, stunning coral reefs, and diverse marine life. You’ll want to book a tour and get that underwater camera ready.

There are also lots of land-based adventures and desert safaris, and there’s the corniche, a true standout location – a world in itself.

The ultimate Saudi dishes to try

If you really want to get to the heart of Saudi cuisine, you need to try classics like mandi and jarish, and make sure to eat at the iconic AlBaik. Start your day at the traditional Faris Breakfast – a true local favourite.

The biggest surprise about living in Jeddah

It's a city with life and endless activities, a place where every day is a celebration of culture and joy, truly.

The most spectacular spots to watch the sun rise and set

For a sunset that captures the heart, King Fahd’s Fountain is one of the most beautiful spots in Jeddah. It’s listed in Guinness World Records as the highest water fountain in the world, and is visible throughout the vicinity of Jeddah.

As dawn breaks, another beautiful spot that offers a stunning view is Jeddah Waterfront.

The destination you can't miss out on in Jeddah

Don’t miss out on seeing and experiencing Jeddah Yacht Club & Marina – it adds to the charm and beauty of the Kingdom. While the yacht club is reserved for members and their guests, the vibrant marina welcomes all, with its chic eateries and boutique shops – a must-visit when in Jeddah!

In fact, informing our guests to head to the marina is always at the top of the list.

The secret only a concierge would know about the resort

A concierge's secret remains just that – a secret. It's the sparkle we add to each guest's experience!

Final reflections on life as a concierge

Being a concierge is more than a job; it's about impacting lives and creating unforgettable moments for every guest who walks through our doors.

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